Error Codes

If there is something wrong, an error will be returned. Depending on the language parameter provided in the request, the error will be delivered in English or Swedish.

Language Support

Error messages are returned in the language specified by the language parameter in your request (either en for English or sv for Swedish).

Error Response Format

All error responses include metaData and error only. Null fields are omitted from the JSON response. The detail field within error is optional and may be omitted when no additional context is available.

Example response (404 NotFound):

{
  "metaData": {
    "apiLogId": 547631,
    "timeStamp": "2026-07-21T09:12:41",
    "resource": "Company Search (1225)",
    "method": "GET",
    "requestUrl": "https://se-webservice.apps.creditsafe.com/search/company?namesearchnumber=test"
  },
  "error": {
    "code": "15",
    "text": "No match record"
  }
}

HTTP 400 - Bad Request

Code	Text	Detail
R1	The language must be either en (default) or sv (swedish)	Invalid language parameter
195	Sidstorleken utanför giltigt område	Page size out of valid range (e.g., 100>50)
196	Startpositionen utanför giltigt område	Start position out of valid range (<=0 or >100)
201	Sökmotorn kunde inte processa händelsen	Search engine processing error

HTTP 403 - Forbidden

Authentication and Authorization Errors

Code	Text	Detail
R2	Token får inte saknas eller vara tom	Token is missing or empty
R3	Sluttiden för token är ogiltig	Token expiration time is invalid
R4	Token har gått ut	Token has expired
R5	Token är ogiltig	Token is invalid
R6	Ogiltig token-utgivare	Invalid token issuer

Access and Quota Errors

Code	Text	Detail
7	Ej tillgång till tjänsten	No access to service (account or user level)
8	Rapporter/poäng slut	No remaining reports for account or user

HTTP 404 - Not Found

Code	Text	Detail
15	Ingen träff	No results found (search returned no matches)

Common Error Resolution Steps

Authentication Errors (R2-R6)
Verify token validity and expiry
Request a new token from Authenticate when needed
Input Validation Errors (400)
Verify language, pagination values, and search criteria
Access and Quota Errors (7, 8)
Confirm service access and available report balance for account/user

HTTP 504 - Gateway Timeout

If a search request takes more than 30 seconds, a 504 Gateway Timeout response will be returned.

Server Timeout

A 504 Gateway Timeout is most likely a server environment issue at Creditsafe. Please report this kind of issue to Creditsafe support at integration@creditsafe.se including details on the search that timed out (search criteria, timestamp, and search type).